User Terms and Conditions

These Terms and Conditions set out the rules that apply when you use our platform. They explain the relationship between you and us, what we expect from account holders, and how we manage deposits, withdrawals and promotions. We ask that you read them carefully and keep them for future reference. By registering and using our services you agree to comply with these terms.

Account responsibilities

You are responsible for keeping your account details accurate and secure. Only one account is permitted per person unless we agree otherwise in writing. You must not share login details, allow third parties to use your account or accept transfers of funds from other users. Notify us immediately if you suspect unauthorised access or any security breach. We may suspend or close accounts where we reasonably suspect fraud, money-laundering, collusion, chargebacks or other prohibited activity.

Eligibility requirements

To open an account you must meet the minimum age requirement and be legally permitted to gamble in your jurisdiction. We may refuse registration or block access from jurisdictions where operation is restricted. Account activation may be conditional on verification checks, including identity and address documentation. We reserve the right to withhold withdrawals until verification is complete.

Acceptable platform use

Our services must be used for lawful, personal entertainment only. Prohibited conduct includes attempting to manipulate game outcomes, colluding with other players, using bots or automated tools, exploiting promotional terms, or otherwise interfering with fair play. Commercial use, scraping of site data and unauthorised network activity are not permitted. Breach of these rules may result in account restriction, confiscation of funds and permanent exclusion.

General bonus and promotion rules

Promotions and bonuses are subject to specific terms which are provided at the point of offer. Any bonus may require a minimum deposit, be subject to wagering requirements, have a maximum stake while wagering and include game exclusions. Real-money balance will be used before bonus funds when you place wagers. If we reasonably suspect bonus abuse we may cancel bonuses and withhold winnings.

Deposits and withdrawals

We support a range of payment methods which will be displayed in your cashier. All deposits must be made from accounts in your name. Withdrawals may be subject to verification, limits and processing checks. We may apply internal limits or require additional documentation before releasing funds. Fees and processing times depend on the payment provider and will be shown during the transaction process. If we close an account for compliance reasons we will return any remaining eligible balance by the original payment method where possible.

Dispute resolution

If you have a complaint please contact customer support so we can investigate. We will acknowledge receipt and provide information on the next steps. If a dispute cannot be resolved directly you may have the right to independent review by an alternative dispute resolution body where applicable. Using our services does not remove your right to pursue a claim in court where permitted by law.

Updates to terms and conditions

We may revise these terms from time to time. Material changes will be notified by posting an updated version on the site or via your account. Continued use of the platform after changes are published constitutes acceptance of the revised terms. If you do not accept an update you should stop using the service and contact support.