Responsible Gambling at Instaspin Casino

We are committed to safer gambling and to helping you keep play safe, fun and under control. Our aim is to provide clear tools and practical information so you can manage your time and spend, recognise warning signs and access support quickly if you need it. Below you will find our core protection principles and the controls you can use on your account.

Player protection principles

We place player welfare at the centre of our service. We promote responsible play, require verification where appropriate, and monitor activity to detect patterns that may indicate harm. Our support team is trained to respond to concerns and to offer appropriate account controls without judgement. We treat requests for help with confidentiality and speed.

Activity-control tools

We provide a range of practical controls accessible from your account. These tools are designed for immediate use and to be straightforward to change or remove according to the timelines below.

Deposit limits

You can set daily, weekly and monthly deposit limits to control how much you place into your account. Limits take effect after a 24-hour cooling-off period to give time for considered changes. You can increase or decrease limits via the Responsible Gambling section in your account.

Loss limits

Loss limits allow you to cap net losses over set periods. If you reach a loss limit, play is restricted until the next period begins or until you choose to adjust the limit following the standard cooling-off period. Loss limits are a practical way to avoid chasing losses.

Time limits and account breaks

Session reminders and time limits help you manage the amount of time spent playing. Session reminders are available at 30, 60 and 90 minutes. You can also take short time-outs from 24 hours up to 6 weeks through your account settings. Time-outs provide an immediate pause on play and access to account features is restricted for the chosen period.

Self-exclusion

If you need a longer break, you can self-exclude for a set period or permanently close your account. Self-exclusion becomes effective within 24 hours and prevents access to the account. We will provide guidance on next steps and options for re-entry only after the exclusion period ends, where applicable.

Signs of problematic behaviour

Watch for changes such as spending more than planned, borrowing to fund play, hiding activity, or neglecting work and relationships. Repeated unsuccessful attempts to stop or cut back are also a common sign. If you notice these or are concerned about someone you know, please use the account controls or contact our support team for help.

Tips for maintaining control

Set realistic deposit and time limits, use session reminders, play with a set budget, avoid gambling when stressed or under the influence, and review your activity regularly. Consider removing saved payment details and using loss limits to reduce impulse play.

Professional help and support organisations

If you need external help, we encourage you to contact recognised support organisations such as GAMSTOP, GamCare and BeGambleAware. These organisations offer confidential advice, practical tools and treatment options. Our support team can also guide you to appropriate services and explain the steps to self-exclude or set stronger safeguards.